Thank you for your honest review! I'm sorry to hear that this was your experience. All of our products are formulated to the highest standards of safety and are thoroughly tested, though we know everyone's skin is different and can experience different results. The baby items included in the sample set are fragrance free- the standard of fragrance-free means the formulas are free of synthetic fragrances and essential oils. However, all ingredients inherently have an aroma, which may be apparent when you smell our products. Other brands that label their products as unscented, add ingredients to mask the natural aroma. At Pipette, we choose to exclude any unnecessary ingredients. Please reach out to customercare@pipettebaby with any questions and information on returns.

Thank you for your honest review! All ingredients inherently have an aroma, which may be apparent when you smell our products. Other brands that label their products as unscented and add ingredients to mask the natural aroma. At Pipette, we choose to exclude any unnecessary ingredients. Please reach out to our customer care team with any further questions and to learn about our return policy at customercare@pipettebaby.com.